Billing Terms & Conditions

Thank you for choosing GMC. These Billing Terms and Conditions outline the payment-related policies that govern your transactions with our Australian online store. Please take a moment to read through these terms, which are crafted in compliance with Schedule 2 to the Competition and Consumer Act 2010 of Australia and Parts 6 and 7 of the Competition and Consumer Regulations 2010.

1. Pricing and Currency:

• All prices listed on our website are in Australian Dollars (AUD).
• GMC reserves the right to adjust prices at any time without prior notice. However, any changes will not affect orders for which you have already received an Order Confirmation.

2. Payment Methods:

• We accept payments through various secure methods, including credit/debit cards and other electronic payment options. Your payment details are encrypted and processed securely.

3. Order Confirmation:

• Upon successful payment, you will receive an Order Confirmation email with details of your purchase. Please review this confirmation and contact us immediately if there are any discrepancies.

4. Cancellations:

• You have the right to cancel your order within a reasonable timeframe before it is dispatched. Please contact our Customer Support team promptly to initiate a cancellation.

5. Returns and Refunds:

• Our Returns Policy, as outlined in accordance with the applicable regulations, governs the process for returning items, obtaining refunds, and addressing faulty or damaged goods. Please refer to our Returns Policy for more details.

6. Billing Errors:

• In the event of billing errors or discrepancies, please contact our Customer Support team immediately for resolution.

7. Credit Card Security:

• Gardening MC takes the security of your payment information seriously. We use industry-standard encryption technologies to safeguard your credit card details during transmission.

8. GST (Goods and Services Tax):

• Prices listed on our website are inclusive of the Goods and Services Tax (GST) unless explicitly stated otherwise.

9. Payment Processing Time:

• Payments are processed promptly, and your order will be prepared for dispatch once payment is confirmed. In the case of any delays, our Customer Support team will notify you accordingly.

10. Payment Disputes: - If you have concerns or disputes regarding a payment, please contact our Customer Support team promptly for assistance.

11. Contact Information: - For any billing-related inquiries or concerns, please contact our Billing Department at hello@gardenmc.com.au

By making a purchase on the GMC website, you acknowledge and agree to abide by these Billing Terms and Conditions. We appreciate your trust in us and look forward to serving you with the highest standards of service.